> [!blog] [**Are You Designing for Flexibility or Learner Interaction?**](Are%20You%20Designing%20for%20Flexibility%20or%20Learner%20Interaction?.md) > Online learning offers freedom, often at the cost of interaction. Designing for **flexibility** can unintentionally make learning **lonelier.** What we can do to bring interaction back? > *Tags:* #Education > [!blog] [**Blurring the Line Between Learning and Using**](Blurring%20the%20Line%20Between%20Learning%20and%20Using.md) > I used to think I wasn’t good at learning until I stopped separating **learning** from _**using**_. Learning becomes real and enjoyable when you learn how to use and use what you learn. > *Tags:* #Education >[!blog] [**No Data, No Problem - Creating Data to Design Better**](No%20Data,%20No%20Problem%20-%20Creating%20Data%20to%20Design%20Better.md) >Most falsely assume online education is overflowing with data. How did I **create my own data** to uncover hidden patterns, make better design choices, and improve learner outcomes? >*Tags:* #Work >[!blog] [**Transforming Learning Design with AI and Automation**](Transforming%20Learning%20Design%20with%20AI%20and%20Automation.md) >Designing online programs means doing a lot of things again and again. How did I use **AI and automation** to reclaim time, streamline design, and refocus teams on what truly matters? >Tags: #Work #AI >[!blog] [**One Terminal, Countless Constraints - When a $30,000 Tool Goes Unused**](One%20Terminal,%20Countless%20Constraints%20-%20When%20a%20$30,000%20Tool%20Goes%20Unused.md) >At BCG, a $30,000 tool was collecting dust. How did I achieve a **167% increase** in usage by turning severe limitations and low adoption into a success story? >Tags: #Work >[!blog] [**Live Discussions, Streamlined Grading - Thanks to AI**](Live%20Discussions,%20Streamlined%20Grading%20-%20Thanks%20to%20AI.md) >Asynchronous discussions feel lifeless for learners while synchronous discussions can be unmanageable for instructors. How did I **make synchronous discussions manageable**? >Tags: #Work #AI >[!blog] [**Building an AI Chatbot for Instant Tech Support**](Building%20an%20AI%20Chatbot%20for%20Instant%20Tech%20Support.md) >When tech issues strike at midnight, every second counts. How did I **cut wait times to zero** and provide _**instant, reliable support**_? >Tags: #Work #AI >[!blog] [**Making Asynchronous Learning Less Lonely**](Making%20Asynchronous%20Learning%20Less%20Lonely.md) >Asynchronous learning offer freedom but feels isolating. How did I make **asynchronous, self-paced learning more engaging** without any human interaction? >Tags: #Work #AI >[!blog] [**Small Changes Can Make Learning More Interactive**](Small%20Changes%20Can%20Make%20Learning%20More%20Interactive.md) >Templates make development fast but also make learning predictable and dull for students. How did I turn static online courses into engaging, dynamic learning experiences that learners actually enjoy? >Tags: #Work #AI